Exercise 2 - Lisa Torekull

Interview Tom Tits 20 sept 2014 

The first interview I had was with a man I his 40:s and his two girls at the age of 8-12. Before we started recording we explained the purpose and what we would use it for. He was fine with it and we started the interview.

Är det er första gång som ni är här på Tom Tits?

Det är vår andra gång.

Aha okej, varför kommer ni hit? Var är det som lockar?

Jaaa.. ja det känns vettigare än bus-och lekland till exempel.  Det är väl, det känns lite mer lärorikt tänkte jag.

Så det finns ändå som en baktanke med att det ska lära sig något, att få med sig något eller att få med sig något intresse?

Jaa något intresse framförallt, så att de blir lite nyfiken på saker. Jag tror inte att det är så att man man ska förse dem med massa kunskap.

Okej, är det någonting som du har kännt nu när ni gått omkring här att det är något som du hade velat kunna förklara men som du kanske inte har kunnat för att det inte har funnits information, eller om dina barn har frågat om som du inte riktigt visste hur du skulle förklara riktigt?

Dom grejerna som jag inte kan förklara är dom grejerna som jag inte fattar själv alltså där är meningen är hur det ska gå till. Förstår jag så mycket brukar jag kunna förklara vad som händer själv.

Har du använt Tom Tits egna app någonting som finns här?

Nej alltså.. (plockar fram en mobiltelefon, icke smart Phone) det fungerar inte.

Haha jaa då blir det ju svårt, men det är ju bra då får vi in den målgruppen också. Dom har en app här istället för att ha så många skyltar, hur känner du för sånt?

Skulle du hellre ha det på plats?

Jaa alltså lite mer information om en del av dem där grejerna.

Jaa det jag tror att det var allt, tack så mycket för att du ville vara med.

Summarize of interview:

I did two more interviews but this one especially gave a lot of good material for our project. He explained that he actually had though about why he went there with his kids.  This visit would actually give his children something rather just going to a “play house”.  And it was the same for the others I interviewed; even though it wasn’t the knowledge itself that was the most important the experience might start an interest. To challenge kids minds and make them think a bit further. 

When I asked about if they had any difficulties explaining the experiments at a kids level most of them had no problem as long as they understood it themselves. But they all agreed on that Tom Tits could be better at giving information. None of them I had used the app. One had tried but it didn’t contain just the one experiment he had questions about and one, even though he knew about it, didn’t download it. And as it says in the interview, one didn’t have a smart Phone.

As a conclusion of my interviews they all agreed on that it was important for the kids to get inspired from the visit and it should be easier too get information and explanations for all. Not only the ones with smart phones.

State-of –the- art analysis – website

I did an analysis on To Tit´s website. The website contains almost everything about Tom Tits. Where you can eat, where you can park your car and so on. But the most relevant part of the website for our project it’s a very good one where you can read about the experiments on the different floors.  So that when you go there know what to expect before you go there. It doesn’t show all the experiments but most of them and they have a short text attached that tell the most important part of it.

But I think its very good of them to show what they offer so that parents and other people with children can get an idea of what to expect and see if it is something for them.

So this website is more for those who think one step ahead or haven’t bin there before.

Tom Tits website aims for tourist, or first-time visitors and on that note the website works very well. But for those who I interviewed this website was not relevant to use for other than to see what time it opens and other basic info.   

During our study we focused on when you are already there and how to get information and explanations. So I tried to visit the website throw my phone, and I am sorry to say that it weren’t as good then. It didn’t adapt to my screen so it was hard to reed and navigate. So if I wanted to know something about an experiment I would rather use their app.  But as we could see form our interviews the app that struggles on its own to get users.  Using the website doesn’t solve any problems the app have; it excludes the visitors who don’t have a smart phone.  

So over all its a good website so visit before you go to the museum, but won´t be so helpful during your visit.